Privacy Policy

Last updated: 25 March 2026

This Privacy Policy describes how Hey Social Inc, doing business as Creator Hive ("Creator Hive", "we", "us", or "our"), collects, uses, and shares information when you use our website at joincreatorhive.com and our services.

1. Information We Collect

We collect information you provide directly to us, including:

Name (first and last)
Email address
Phone number
Survey responses (income range, creator challenges)

2. How We Use Your Information

We use the information we collect to:

Deliver the educational content and resources you requested
Send transactional SMS messages (confirmations, reminders, follow-ups)
Send marketing and promotional SMS messages (with your explicit consent)
Send email communications about our services
Improve our services and understand our audience

3. SMS/Text Messaging

If you opt in to receive SMS messages from Creator Hive (Hey Social Inc), the following applies:

Message frequency varies
Message and data rates may apply
Reply STOP to opt out at any time
Reply HELP for assistance

We do not sell, rent, or share your phone number or SMS opt-in consent data with any third parties or affiliates for their marketing purposes.

In addition, no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Consent to receive SMS is not a condition of any purchase.

4. Sharing of Information

We do not sell your personal information. We may share your information only in the following circumstances:

With service providers who assist in operating our business (e.g., email and SMS delivery platforms), subject to confidentiality obligations
If required by law, regulation, or legal process
To protect the rights, property, or safety of Creator Hive, our users, or the public

5. Data Retention

We retain your personal information for as long as necessary to provide our services or as required by law. You may request deletion of your data by contacting us.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications at any time

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure data storage, access controls limited to authorised personnel, and regular review of our security practices. While no method of transmission over the internet is 100% secure, we take commercially reasonable steps to protect your data.

8. Cookies and Analytics

We may use cookies and similar technologies to analyse website traffic and improve your experience. You can control cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Hey Social Inc, trading as Creator Hive
Website: joincreatorhive.com