Now hiring

Client Success Manager

Help our moms win. $3k to $10k a month with UGC.

This is not a support role. You own a portfolio of active CreatorHive students and you get paid when they stay, grow and refer.

On-target earnings

$5k – $15k / month

Location

Remote, worldwide

Type

Full time

Apply now

Watch this before you apply.

What this role actually is

CreatorHive teaches moms how to build real income as UGC creators: landing brand deals, generating consistent revenue, and building a business from their phones.

Your job is to make sure every student in your portfolio actually gets there.

You own a book of 50 to 100 active students. You run their check-ins, work their progress, re-engage the ones going quiet, and hold them to what they said they wanted. Your income is tied to their results. When they win, they stay. When they stay and grow, you earn. That is the whole model.

Some of our student wins

Straight from the wins channel in our Slack. These are the people you would be responsible for.

Jackie Cano3:42 PM

When I say, I can't even flipping believe that I was able to crack nearly 5K last month. I probably would've hit it if I didn't get sick for 5 days last week.

It's only my second month here at Creator Hive and I can't even really count the first month because it was during the transition. Now as I'm going into my third month it is absolutely insane. I am probably projected to make over 8K and that is me being pretty moderate.

And let me just say this right now @Angelica Toro is the content GOAT, she helps me understand content and briefs when my brain is like spinning.

I have also been able to turn $50 deals into $2000 retainers.

It's possible when every other side hustle I've ever done has made me money but nowhere near the freedom and money that I have had doing this. The wow effect is real.

❤️13🥳3🎉3🐝2

Ana Andrade8:36 AM

Hey guys I want to share my wins. I was quite discouraged until my last conversation with @Myke Anthony last Thursday, and right after @Angelica Toro helped me reorganize my videos I'm getting a lot of contact on Backstage!

Thanks also to @Caroline Green who sent me some opportunities and I closed a contract of $600 per month with a language application. I also closed two videos for $500 for the Credit Acceptance company through a Backstage contact, a simple video for $120, and delivered two more videos for $100 to a toothpaste company.

Wow, and I forgot I also have Khloud Foods with 15 videos for $800 a month 😍 I'm very happy, thank you all 🌼🤍🙌

🥳8🎉2❤️3

Raiza11:18 AM

Hiii all, I received an inbound from a marketing agency for a Helix campaign and officially got selected! 🥹🙌

The campaign is $850 paid + a Helix mattress valued between $1,500 and $3,000 that I get to keep! Deliverables are 6 unique videos + 2 photos, with an in-store visit.

It feels SO good to see the consistency paying off, especially having brands and agencies start reaching out to me directly. 🥹❤️

Another win for the books! 🎉

🥳12🙌3👀1

Hillary H2:52 PM

Just wanted to share that yesterday I scored my first PAID travel UGC collaboration! I've done restaurant UGC and other travel experiences that were comped, but this time I'm being PAID, and the brand is covering accommodations and experiences for my husband and I to enjoy a couples getaway! And the funny part is that I almost didn't apply! 😂

It's such a good reminder that you never know which application will be the one that says YES.

I'm excited to keep growing my UGC portfolio, especially my travel UGC portfolio. Persistence pays off. 💪🌍

❤️8✈️3🥳3🤙2🎉1

5 replies

missy1:23 PM

Got my 1st deal, FINALLY, with Muddy Mat. I made this video last year on TikTok and got 90 views, but I liked it and wanted it in my portfolio. Angie had me change a few things, and after I did I reposted it with the new tweaks.

Then Caroline saw my video and said maybe email them through Bento and see what they say. 4 days later the brand reached out on TikTok asking $200 for all of it, I said $300, and we agreed on $250 for raw and all usage rights 🙂 I was paid that day.

Then he added me to their UGC group and gave me 3 free products, 3 briefs, for $750. Contract signed, and that makes my 1st gig $1k! Like stop it! I'm so excited.

❤️8🥳3

Dhea12:46 PM

Just finished submitting all the vids last week for the 3 inbounds I got last month! I've been so busy and wasn't able to pitch but thankfully still get inbounds. Also, they're higher paying than my usual brand deals 🙌 blessed 🙏

$800 Who Gives A Crap
$400 Clarins (this deal has been in the talks since March, finally completed!)
$500 Wampole

🙌8🥳5

Linda Vandersys11:29 AM

Shout out to BACKSTAGE and CreatorHive!!! After a little over a week of applying (and 137 applications) I have received 6 brand responses! It must be true: the system works!!

🥳6🎉8❤️2

Caroline Green7:49 PM

Linda is CRUSHING IT!! Proof that commitment and determination are paying off!! One month on Backstage!

@Linda Vandersys

If they all come through… $2,625

❤️5🥳1🎉1

Rey310:50 AM

Thanks to you @Valentina Delgado, @Angelica Toro and our very own @Myke Anthony: $600 plus previous $770 = $1370. Hustle Bee you guys 🙏

🙌6🥳4

What you will actually do

Run check-ins that move people forward

Not surface-level catch-ups. Real conversations that diagnose where a student is stuck and get them unstuck.

Re-engage students before they disappear

You see the warning signs before they ghost. You reach out before it's too late.

Manage payment plans and collections

You follow up on missed payments professionally and without flinching.

Lead upgrade and renewal conversations

You identify who is ready for the next level and have the conversation naturally, not pushily.

Cultivate referrals

Your best students know other moms who need this. You create the conditions for that conversation to happen.

Track your numbers weekly

You know your retention rate, your check-in completion, your collection rate, and your upsell revenue at all times.

Who we are hiring

You have experience in customer success, coaching, account management, or a sales-adjacent role
You understand the creator economy: UGC, brand deals, and content monetization are not foreign concepts to you
You are a natural relationship builder who also knows how to hold people accountable
You can manage 50 to 100 relationships without anything slipping through the cracks
You are comfortable having direct conversations about money, missed payments, and hard truths
You want to earn based on what you produce, not hours logged
You are available during US business hours

Who this is not for

You think keeping people happy and getting them results are the same thing
You avoid hard conversations or wait for problems to fix themselves
You have no context for the UGC or creator space
You need a flat salary with no performance component
You are looking for a reactive, low-touch support role

How you get paid

Base plus commission on upsells, renewals, and referrals. No cap.

The more your students win, the more they stay. The more they stay and grow, the more you earn. Top CSMs are at $5k to $15k a month.

Your book grows as you prove you can hold it.

Earnings depend on your own performance and are not guaranteed. These figures reflect what people in this seat can earn once fully ramped.

Vision, mission and core values

Read these before you apply. If they don't sound like you, this won't work, for either of us. If they do, CreatorHive can be the vehicle you use to build something that matters.

The problem we're solving

Most moms are trading their best hours for a paycheck that doesn't give them freedom. The creator economy changed that, but only if someone shows them how.

Our vision

To become the number one UGC academy in the world and build the most trusted path for moms to create real income through content.

Our mission

To take every student from newbie to earning, faster, with better support, and with a community behind them every step of the way.

How we work

Small team, high ownership, fast decisions. You will have room to run and nowhere to hide.

Extreme ownership

There is no one else to blame. You own problems and solutions, and you stay solution-oriented.

Speed

Getting the right things done quickly. We don't value speed over quality, but we execute with both.

Customer-centric

Everything we do is built around the customer's experience and results.

Think big

If you're going to be thinking anything, you might as well think big.

Apply for Client Success Manager

Takes about 15 minutes. Watch the video first, we ask about it.